Frequently Asked Questions

What does a lifetime warranty mean?

For Zippo lighters, the lifetime warranty applies to functionality. If your lighter malfunctions or any part wears out over time and fails to perform its function, the Zippo lighter will be repaired free of charge. All you need to do is send it to the nearest Zippo service center.

How long does it take to deliver an order?

If the lighter is in stock, we usually ship it within 48 hours of ordering. Lighters that are not in stock have an average delivery time of 7 days.

Is it possible to engrave lighters?

Yes, you can find more information about engraving in the Engraving section.